Contact Clean House Vancouver
Call (604) 754-8039, message us on WhatsApp or send the form. We answer the same day, and a written quote usually follows within a few hours. First visits are typically available in three to five business days.
- WhatsApp is the fastest way to reach us, and you can send photos of the home
- Quotes are free, written and fixed — they do not change on the day
- English and Spanish. Atendemos en español sin ningún problema
Three ways, and how long each one takes
All three reach the same team. The only difference is speed and whether you can send photos.
The fastest, and the only one where you can send photos of the home — which usually means we can quote without a visit.
Usually within the hourPhone
(604) 754-8039Best when you have a date in mind and want to know honestly whether we can cover it. English and Spanish.
Mon–Sat, business hoursFor commercial enquiries, invoices and anything you need in writing, including insurance certificates.
Same business dayReal waiting times, not optimistic ones
These are what we actually schedule. If your date is tight, call and we will tell you honestly whether we can cover it.
Office hours
- Monday to Friday
- 8:00 – 18:00
- Saturday
- 9:00 – 15:00
- Sunday
- By arrangement
- Any time
Cleaning visits run outside these hours too: early mornings for offices, weekends for move-outs and rental turnovers, all at the same rate.
Typical lead time
- Recurring or one-off clean
- 3–5 days
- Deep clean
- 3–5 days
- Carpet shampooing
- 3–5 days
- Move-out clean
- About a week
- Office walkthrough
- 2–3 days
Move-outs need more notice because they take a larger team for longer — and the end of the month, when most Vancouver leases turn over, books out first.
Four answers and we can quote without a visit
These are the four things that decide the number. Send them and the quote is usually back the same day.
1. The size of the home
Bedrooms and bathrooms is enough. Square footage if you know it. For a business, the floor area and how many washrooms.
2. When it was last cleaned
Professionally, not by you. Over three months and it is a deep clean, not a general one — and that is the answer that most changes the price.
3. What it is for
Upkeep, a reset, a move-out inspection, or a rental turnover. Each follows a different checklist.
4. Pets and access
Dogs or cats, and whether you will be home or we use a key, lockbox or building fob.
Photos help most of all
Send a few on WhatsApp and we can usually skip the visit entirely. The kitchen and the bathrooms tell us the most.
Then the price is fixed
You get the service, the team size, the hours and the total in writing. It does not change when we arrive.
Ten cities across Metro Vancouver
Vancouver, North and West Vancouver, Burnaby, Richmond, Surrey, Coquitlam, Port Moody, Langley, Delta and Maple Ridge. Same rates in all of them.
Pick your slot, get your fixed quote
Four steps, a real time slot and a written total — usually the same day.
Booking a clean: your questions
How do I book a cleaning service?
Send us the size of the home, when it was last professionally cleaned, what the clean is for and whether you have pets. WhatsApp is fastest because you can attach photos, which usually means we can quote without visiting. You get the service, the team size, the hours and the total in writing, normally the same day. Nothing is booked until you confirm that number.
How quickly do you reply?
Same day on all three channels, and usually within the hour on WhatsApp during business hours. The written quote follows within a few hours. If you have not heard from us by the end of the next business day, something went wrong — call us, because that is not normal.
Do you need to visit before quoting?
For homes, almost never: four answers and a few photos are enough. For commercial sites we do a free walkthrough, because frequency, building access and waste handling change the scope in ways photos do not show. Either way the walkthrough is free and there is no sales visit afterwards.
Where are you based?
Our office is at 422 Richards St, Vancouver BC V6B 2Z4, and our teams work across ten cities in Metro Vancouver. The office is for administration rather than walk-ins — call, message or email and we will arrange whatever you need.
Can I get an invoice or an insurance certificate?
Yes, both, and at no charge. Dated invoices naming the service and the address are what landlords and property managers ask for after a move-out or a carpet clean. Insurance and bonding certificates are what building managers and commercial clients ask for. Request either by email and it comes back the same business day.
Do you work weekends and holidays?
Yes, at the same rate — no weekend or holiday premium. Weekends at the end of the month book out first because that is when most Vancouver leases turn over, so the earlier you tell us your date, the better the slot you get.
Send us four answers, get a fixed number
Size, last professional clean, what it is for, and pets. That is all we need to quote.
Or call (604) 754-8039 — we answer the same day.